Center Associate
- Country: United States
- Region: Texas
Center Associate
Position Overview
PostNet is looking for our next great Center Associate at our Business Center in Grand Parkway Marketplace, Spring, Texas location.
The Center Associate is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other center equipment. Other duties as assigned.
Qualifications
• Previous customer service or sales experience in a retail environment
• Exceptional customer service skills
• Ability to translate customer requirements into final products or services
• Assist in handling customer complaints and problems in a professional manner
• Multitasking – must have the ability to simultaneously process multiple tasks
• Effective verbal and written communication skills
• Strong attention to detail
• Outstanding time management and organizational skills
• High school diploma or equivalent required
• Valid driver’s license required
• Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software a plus
• Ability to work flexible hours
• Notary Public certification may be required
Duties & Responsibilities
Customer Service
• Assists customers with shipping and packaging services, printing estimates/orders, and other services offered.
• Assists customers with their product and service needs in person, by email and phone
• Processes customer sales through the point-of-sale system
• Up-sells, cross sells, and actively participates in marketing and promotional initiatives
Center Operations
• Opens and closes the store, cash register and center systems are needed
• Assists management in maintaining, ordering and stocking inventory
• Maintains the center consistent with established standards
• Interacts with UPS, FedEx, DHL and USPS couriers, other vendors and all store staff
• Sorts and deposits mail in private mailboxes
• Captures, organizes, and completes all tasks for Virtual Mail
Physical & Safety Requirements
• Must be able to stand behind a sales counter for extended periods of time
• Must be able to lift at least 50 pounds
• Must be able to communicate clearly with customers by email, by phone and in person
• Must perform all duties in a safe and efficient manner
Job Type: Full-time\Part-time
Pay: $10.00 - $13.00 per hour
Benefits:
• Flexible Schedule
Schedule:
• Monday to Friday
• Saturday 10 am to 2pm
Experience:
• sales: 1 year (Preferred)
• customer service: 1 year (Preferred)
Education:
• High school or equivalent (Preferred)
Additional Compensation:
• Different incentive programs in place throughout the year where you can earn commissions.
Communication method(s) used:
• Email
• Phone
• In person
Location and Contact Information
Janice Croomes, Business Center Manager
6710 Spring Stuebner Road Suite 709
Spring, Texas 77389
Voice 281.301.8343 & Fax 346.360.5377
tx241@postnet.com
Reference : Center Associate jobs