Collections specialist Carlsbad CA

Added: January 30, 2025
  • Country: United States
  • Region: California

Collections specialist Carlsbad CA (Carlsbad, CA, USA)
Experience level: Junior Level (less than 5 yrs exp.) Experience required: 2 Years Education level: High school or equivalent Job function: Finance Industry: Sporting Goods Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Description:

Collections Specialist, Credit: Overview: We want to be the fastest sports brand in the world. Thinking fast. Acting fast. But nevertheless sustainable.
This mission statement is mirrored not only by our new brand promise, “Forever Faster,” but also by our guiding principle for the entire company.
To achieve our objectives, we require individuals that do not merely break the rules, but change the game.
HOW TO CHANGE THE GAME [Tasks and Responsibilities] Responsibilities include, but are not limited to:

Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations.
Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
Perform ongoing cash collections.
Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues.
Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices.
WHAT MAKES YOU A GAMECHANGER [Qualifications]:

1+ years of experience
Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook
Negotiation and problem-solving skills
Effective phone/email communication skills
Basic understanding of Billing, AR, and Credit and Collections procedures
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