CUSTOMER SERVICE REPRESENTATIVE
- Country: United States
- Region: New Jersey
Job Title: Customer Service Representative
Company: Terrkeet
Salary: $30 per hour
Location: Remote (USA Only)
Job Type: Full-Time/Part-Time
Job Description:
Terrkeet is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This remote position offers a competitive pay rate of $30 per hour and provides the opportunity to work from the comfort of your home, but only candidates located in the USA will be considered.
As a Customer Service Representative, your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues, and providing product/service information in a professional and friendly manner. You will play a vital role in maintaining and enhancing the customer experience for our valued clients.
Key Responsibilities:
Handle incoming customer inquiries via phone, email, or chat.
Provide timely, accurate, and efficient solutions to customer issues.
Address and resolve customer complaints or concerns with empathy and professionalism.
Maintain a high level of product knowledge to effectively assist customers.
Ensure customer satisfaction by providing exceptional service during every interaction.
Work with cross-functional teams to resolve any complex issues.
Document customer interactions and ensure records are accurate and up to date.
Adhere to company policies and procedures.
Requirements:
Must be based in the United States.
Excellent verbal and written communication skills.
Strong problem-solving skills and ability to think on your feet.
Customer-oriented with a professional, friendly attitude.
Ability to work independently and meet deadlines.
Previous experience in customer service or a similar role is a plus but not required.
Must have reliable internet access and a quiet home environment.
Proficient in using computer systems, email, and customer service tools.
How to Apply:
Interested candidates are invited to apply by sending their resumes to info@terrkeet.com. Please ensure that your resume is up to date and highlights your relevant experience and qualifications.
We look forward to hearing from you and potentially welcoming you to the Terrkeet team!
Reference : CUSTOMER SERVICE REPRESENTATIVE jobs