Order Management Clerk, PAYS $27/HR
- Country: United States
- Region: Massachusetts
Order Management Clerk needs 2+ years experience
Order Management Clerk requires:
Requires the ability to meet tight competing deadlines, juggle multiple priorities, and multitask.
Must be detail oriented, organized and conscientious, adaptable and flexible.
The proven ability to work in a fast-paced environment as well as in a team environment required.
Professional communication skills are a must.
Requires excellent computer skills, including Microsoft Word, and Excel.
Order Management Clerk duties:
Process all sales orders and return authorizations /credits for our external and internal customers. (50%)
Prepare Order Management reports for upper management.
Responsibilities also include answering customer phone calls, e-mails and inquiries. (15%)
Independently investigating sales order issues, shipping discrepancies and determine / processes methods of resolution. (15%)
Contact company personnel at all levels of the organization to gather information or review order management issues.
Refer routing matters to appropriate parties for action and follow up to insure proper resolution.
Set up and maintain internal files and follow record retention policies.
.Maintain system upgrades and testing in database modules.
. Order tracking and expediting.
Adhere to SOX Compliance and assist with audit requests.
Perform other duties as required.
Reference : Order Management Clerk, PAYS $27/HR jobs