Order Management Clerk, PAYS $27/HR

Added: July 14, 2022
  • Country: United States
  • Region: Massachusetts

Order Management Clerk needs 2+ years experience
Order Management Clerk requires:
 Requires the ability to meet tight competing deadlines, juggle multiple priorities, and multitask.
 Must be detail oriented, organized and conscientious, adaptable and flexible.
 The proven ability to work in a fast-paced environment as well as in a team environment required.
 Professional communication skills are a must.
 Requires excellent computer skills, including Microsoft Word, and Excel.

Order Management Clerk duties:
 Process all sales orders and return authorizations /credits for our external and internal customers. (50%)
 Prepare Order Management reports for upper management.
 Responsibilities also include answering customer phone calls, e-mails and inquiries. (15%)
 Independently investigating sales order issues, shipping discrepancies and determine / processes methods of resolution. (15%)
 Contact company personnel at all levels of the organization to gather information or review order management issues.
 Refer routing matters to appropriate parties for action and follow up to insure proper resolution.
 Set up and maintain internal files and follow record retention policies.
 .Maintain system upgrades and testing in database modules.
 . Order tracking and expediting.
 Adhere to SOX Compliance and assist with audit requests.
 Perform other duties as required.


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