Payments System Support Professional PAYS $48/HR Phoenix, AZ
- Country: United States
- Region: Arizona
Payments System Support Professional needs 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics
Payments System Support Professional requires:
Bachelor's degree, equivalent military/law enforcement, and/or joint operations center financial experience
Business analyst
Data analyst
Awareness & knowledge of incident management, business resilience, and payment operations.
A self-starter with the ability to proactively identify individual priorities based upon team goals.
Financial institution
Payments
Problem solving, incident management
Leading & coordinating troubleshooting meeting
Reporting and analytics
Defining, writing user requirements
Identifying and managing risk and escalations
Train others on new processes
Writing new procedures
Payments System Support Professional needs:
Compose and track incident Informationals to resolution; inform operations, treasury, technology, product; deliver information in verbal or written updates via internal communication platforms
Triage and escalate cases with Legal, Compliance, and Regulatory Relations
Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required
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