Project Management - Agile Coach V

Added: October 13, 2020
  • Country: United States
  • Region: Maryland

Detailed Job Description:

Lead process improvement projects from inception to implementation aimed at enhancing Business Unit sales growth, client satisfaction and/or productivity.
Create and maintain strategic partnerships with business unit leadership to drive lean six sigma adoption across the enterprise.
Define execution roadmaps that quantify, and sequence improvement opportunities based on business needs and value.
Outline flexible execution approaches that align the improvement opportunity with the right methodology to deliver measurable improvements in growth, satisfaction and/or productivity.
Develop recommendations for moving to the future state and present proposals to key stakeholders and senior level leaders for buy-in.
Project manage the execution of recommendations and effectively manage change by working closely with cross-functional stakeholders through implementation and change management plans.
Drive a continuous improvement mindset across the business unit by teaching continuous improvement concepts throughout the engagement lifecycle
Provide coaching, training and support to direct report(s), consultants and/or BU associates practicing continuous improvement methodologies aimed at increasing performance and developing competencies.
Provide effective and efficient governance:
Serve as a steward of continuous improvement methodologies - drives business unit adherence through training, coaching and governance dashboards.
Measures the performance of newly implemented solutions to ensure achievement of benefits and, where appropriate, iterate on the process for continual refinement.
Develop a reporting framework to provide periodic updates to senior management on the status of continuous improvement efforts, critical process metrics and business benefit realization; escalate issues, as needed.
Mindset and tools are a catalyst for change.
Uses data to identify where continuous improvement is necessary.
Drives results & accountability.
Establishes processes, goals and metrics based on client needs.
Solutions improve growth, operating efficiency and/or client experience.
Drives cross-functional execution to get things done.
Thinks & Acts Strategically.
Maps the steps that will accelerate the organization toward its strategic goals.
Clarifies our vision and strategy, and ensures BPI efforts are prioritized to support them.
Leads people - Creates a climate where people are motivated to do their best and provides direction, delegates and removes obstacles to get work done.
Ensures process roles are defined with clear expectations and measurements.
Forms teams with a range of skills to cohesively deliver strong results.
Develops talent - Coaches associates to build a continuous improvement mindset across the enterprise.
Communicates effectively - Develops and delivers communication that conveys a clear understanding of the unique needs of different audiences (written, verbal, presentations).
Disciplined and Risk Aware.
Identifies, creates and streamlines the processes necessary to get work done.
Approach focuses on process improvement with an understanding of the whole system.
Provides tools to evaluate pros and cons, risks and benefits of different solution options.
Acquires and leverages data from multiple and diverse sources when solving problems.

Develop strong collaborative relationships with key stakeholders across the company to identify opportunities for future efficiency projects.
Able to foresee implications of different courses of actions when making decisions and mitigate against any potential problems.
Stakeholder partnership - manages communication to satisfy the needs of, and resolve issues with stakeholders.
Manages conflict by building consensus with stakeholders and balances competing stakeholder needs; builds loyalty by gaining stakeholder trust and fostering good relationships.
Comfort with ambiguity - adapts to new, different and changing requirements.
Create structure and focus in the face of uncertainty.
Demonstrates the ability to take actions with incomplete knowledge and understanding of the facts. Makes good decisions in ambiguous or difficult situations.
Learning agility - quickly grasps new concepts; modifies approach based on business needs and lessons learned.
Influence - produces desired outcomes without exertion of force or direct exercise of command. Gets people to change position or course of action through conversation and debate.
Emotional Intelligence - monitors the feelings and emotions of others and self. Reads people and uses information to guide thinking and action.
Program and change management - demonstrated ability to successfully implement large, complex programs and lead organizations through change.
Risk management - anticipates and effectively mitigates major risks.
Ability to synthesize analysis into operational insights and practical recommendations; simplify complex information to create the need for change and action.
Required Qualifications:

Certified Lean Six Sigma Black Belt (CLSSBB) or Master Black Belt (CLSSMBB).
Highly skilled in developing and maintaining client relationships at all levels of an organization.
Ability to work well with people of varying technical abilities.
Demonstrated ability to influence and negotiate across organizational boundaries.
Proven change management and leadership skills.
Synthesize analysis into operational insights and practical recommendations.
Ability to simplify complex information to drive understanding and action.
Excellent oral and written communication skills.
Strong professional presentation skills.
Demonstrated ability to coach and mentor others at all levels.
College degree and 12 - 15+ years of relevant work experience.

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