Remedy/Helix Product Architect
- Country: United States
- Region: Florida
Detailed Job Description:
Required Experience:
Five (5) or more years of hands-on experience with BMC Remedy/Helix installations, upgrades, configurations and development (relevant architecture experience)
A bachelors degree in one (1) of the computer sciences fields or in management information systems; or Five (5) years of work experience in IT, systems analysis, management analysis, program planning, program research, or program evaluation.
Proficient in the English language
Preferred Qualifications:
BMC Accredited Developer
Experience with BMC Remedy/Helix data migration tools
Experience with integrating Active Directory with BMC Remedy/Helix for role-based permissions and customer database updates
Experience with BMC Digital Workplace and product catalog configuration, including workflow approvals
Experience with migrating code and data into Remedy environments
Excellent interpersonal and communication skills
Ability to educate and train in-house support staff on the BMC Remedy configuration and upgrade process(es) (including troubleshooting approaches)
Reference : Remedy/Helix Product Architect jobs