SR. Tech Business Consultant (BA)
- Country: United States
- Region: Ohio
Job Description
About the team
FIS Digital One® suite of solutions offers a truly omnichannel banking experience for both your customers and bankers – providing consistency across digital self-service and banker-assisted channels.
What you will be doing:
• Works individually or within a team on technology business consulting projects to meet specific client requirements.
• Serves as liaison between end-users and consultants during consulting projects.
• Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
• Defines product scope, objectives, and requirements. Defines specifications and data models for product development and testing.
• Creates detailed specifications from which programs will be written.
• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.
• Devised and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.
• Assesses available technologies and recommends solutions to consulting team.
• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.
• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client
needs will be met.
• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
• Consults directly with clients and may travel to client site.
• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check
work of less experienced business systems analysts and technology business consultants.
• May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be
delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.
• May serve as pre-sales support specialist when needed.
• Other related duties assigned as needed.
• Travel up to 50%.
What you bring
Bachelor’s degree in business administration or computer science or information systems or the equivalent combination of education, training, or work experience.
• Banking application experience (e.g. Teller, Banking Sales and Service, Banking Account Opening, Online Banking, Online Account Opening, Mobile,)
• 5-7 years’ experience with Branch Operations or Teller operations including front-counter image capture, teller balancing, and Teller Cash Recyclers/Dispensers
• Preferred experience with banking customer service and management
Reference : SR. Tech Business Consultant (BA) jobs