Customer Service Representative

Added: October 6, 2020
  • Country: United States
  • Region: Florida

Interact with customers via phone, email, online chat, in person, social media
Resolve customer problems and complaints
Answer any questions a customer has
Take payments
Setup and resolve problems with customer accounts
Provide price information
Handle inquiries about deliveries
Verify customers
Keep records of customer interactions and transactions
Engage with customers
Direct unresolved issues to a different department if needed
Communicate and coordinate effectively with internal departments
Provide customers with information on any open orders and invoices
Maintain customer database
Follow company process accurately and efficiently
Reference : Customer Service Representative jobs

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