Administrative Assistant
- Country: United States
- Region: Florida
This is a full-time position based out of our office in Doral, FL. This is a great opportunity to join our company and learn the export business. This person will support the sales team and work directly with customers as well as other departments including logistics, purchasing and accounting. The Sales Assistant is responsible for a variety of administrative duties to make sure that the team is working at their best capacity.
Please note that we are not looking for someone to answer the phones, file or do busy work. We are looking for an individual that can work with customers, create documentation/orders requested, and handle anything that comes their way.
Some of the duties that this person will be responsible for include:
· Working with customers directly making sure that their questions and concerns are answered. Provide relevant information on product specs, shipping dates, anticipated delays and any additional information needed by customer.
· Receive and work on customer orders, placing them with the system and confirming pricing is correct.
· Keep track of all orders that are pending, working with logistics to make sure that the bookings are made and keeping timeline of process.
· Update the CRM as needed with customer notes, pricing, and other items as requested.
· Create files and keep track of all customer paperwork, taking direction from sales team on specific needs and requirements.
· Draft reports and documents as needed for customer based on requests and need.
Qualifications:
· Extensive Excel experience necessary (charts, graphs, formulas etc.)
· Minimum of 2 years office/clerical experience preferred
· Ability to organize, plan and prioritize duties, detail oriented
· Must be proficient with Microsoft Office, Word, Excel, and Power Point. CRM Experience Preferred.
· Excellent communication skills - verbal and written. Fluent in English (must speak, read, write), 2nd Language a plus.
· Must have a positive, winning attitude always seeking to improve within a fast paced environment.
Reference : Administrative Assistant jobs