Quality Manager / ICT Support Officer
- Country: Australia
- Region: Northern Territory
Full-Time Salary: $74,000 -$78,000 per year plus superannuation
About the Company
Corrosion Instruments (CI), based in Darwin, Australia, is a leading company specialising in innovative solutions for Cathodic Protection systems. The business has been operating since November 1, 2019. We develop instrumentation and technology for clients in various industries, ensuring the longevity and reliability of their assets.
About the role
We seek an individual with a combination of skillsets, including but not limited to developing quality management systems and providing services such as project management, website management, inventory, logistics management, ICT support, and customer services. The successful candidate will join our diverse and energetic team of experts as Quality Manager / ICT Support Officer. In a nutshell, the candidate will champion ISO 9001:2015 QMS certification and provide ICT support, logistics and administrative assistance. This role requires a highly skilled individual capable of working independently and collaboratively with a strong focus on quality and efficiency.
Commencing immediately, you will report to the Managing Director and be responsible for but not limited to:
Champion ISO 9001:2015 Quality Management Systems (QMS) certification. Planned, organised, developed QMS and maintained in-depth knowledge of project quality specifications, procedures, and QMP. Provide internal auditing support for QMS.
Be involved in structuring and developing company policies, procedures, and work instructions. Ensure the appropriate quality records are created and maintained.
Provide ICT support and customer services. Provide support and assistance in managing the companys websites ( www.corrosioninstruments.com, CI-Tx Central and SharePoint intranet CI Hub)
Commissioning and monitoring devices on intuitive cathodic protection (CP) web interface (CI-Tx Central). Training will be provided.
Update and maintain all company information on the SharePoint website (CI Hub).
Collaborate and coordinate projects within production, software, accounts, and administration teams.
Provide logistics, inventory, and procurement assistance. Research and provide the best possible materials and services offered in the market. Ensure materials purchased meet company standards.
Assist in project budgeting, client quotes, invoicing, accounts payable and receivable. Also, provide payroll support.
Undertake any ad hoc tasks when required.
Guidance and training will be provided to help you be successful in the role.
Skills and Experience
Education: Master of Business Administration (MBA) or a related field with an understanding of business operations is a must. Any diploma or certificate in Information Technology (IT) is essential. A certification in auditing ISO 9001:2015 QMS or bookkeeping will be considered favourably.
Experience: Minimum of 2 years of experience in quality management systems and business operations or relevant fields. Experience in website administration, maintenance, and ICT support services. In addition, experience in logistics, procurement, and accounts payable will be considered favourably.
Technical Skills: Proficiency in Excel, SharePoint, and WordPress. Any working knowledge of web programming languages is preferred. Competency in any Accounts, CRM, and Inventory Management Systems software applications is essential. Experience in MYOB is preferred, but any other accounts software experience will be considered.
Communication: Excellent high-level written and verbal communication skills.
Customer and Stakeholder Interaction: Proven ability to interact effectively with customers and stakeholders.
Problem-solving: Strong analytical and problem-solving abilities.
Teamwork: Ability to work effectively in a team environment and lead projects.
Field Experience: Hands-on experience in any inventory management system, procurement, and logistics, which are essential but not compulsory.
Language Skills: Multilingual abilities are an asset, as further expansion may be needed soon.
Why Join Us?
Competitive Salary: Attractive remuneration package plus superannuation.
Professional Growth: Opportunities for career development and advancement.
Supportive Environment: Collaborative team focusing on continuous improvement and innovation.
Application Process
Interested candidates should submit their resume and a cover letter outlining their experience and suitability for the role. Please include answers to the following questions in your application:
1. Which of the following statements best describes your right to work in Australia?
2. Have you completed a qualification in Business Administration?
3. How many years of experience do you have as a Quality Management Systems Auditor?
4. How many years of experience in bookkeeping?
5. How many years of experience in logistics, inventory and procurement?
Please note that shortlisting and interviews will take place as and when suitable applications are received, so please do not delay submitting your application. The position will close as soon as a suitable candidate is found.
Reference : Quality Manager / ICT Support Officer jobs